All orders ship from within New Zealand, so there are no international delays or customs to worry about. Every order is sent with tracking, and you’ll receive your tracking number once your parcel has been dispatched.
Please note that tracking doesn’t always update straight away. It’s not uncommon for it to take a day or two before your parcel shows any movement in the system. This is normal and usually just means the courier hasn’t scanned it in yet. If your tracking still hasn’t updated after a few business days, get in touch and we’ll look into it for you.
We send orders Mon-Friday. For orders placed on Friday they will be sent the following Monday.